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University of Chicago Harris School of Public Policy

Our goals was to position Harris as the school for fearless thinkers who want to turn their passion for social good into measurable impact via a user experience that feels intuitive, engaging and useful. The website allows users to explore the connectivity between the diverse individuals of the student body, as well as between Harris, the University of Chicago and the City of Chicago—and emphasize the school’s commitment to driving positive change both locally and around the globe.

My Role & Activities

UX Lead | User research, interviews, goal workshop, card sorting, personas, journey mapping, sketching, wireframing & prototyping, content audit, content strategy

Problem

The old website was not doing a good job expressing Harris's unique brand promise and did not convey what the student experience was like. It was also disorganized, cluttered and hard to navigate.

Solutions
  1. Frame content to support key user actions, needs, and mindsets.

  2. Apply a human­-centered, Harris ­specific storytelling lens throughout the site.

  3. Provide users with clear, topic ­oriented content organization and wayfinding paths.

  4. Drive deep engagement with content, encourage content sharing and enhance social integration.

Additional Info
Project Artifacts
Workshop

Workshop

KJ Analysis

KJ Analysis

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"John is the kind of guy that you always want in your corner when you need to design an engaging digital solution, and I can't recommend him highly enough."

Think Visually. Design Conceptually.

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